Process Improvement for Business to Business Sales and Services
Tom Ingram, PMP, CMC**
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Process Improvement for Business to Business Sales and Services
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Tom Ingram, PMP, CMC** |
| Results for Clients...Process Improvement | ||||
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(3.1)
How Nation-Wide
Process Improvement Freed Up 63,000 Support Hours per year,
Removed 250,000 Possible Customer Service Mistakes and
Saved $7.5 Million over Three Years*
(CLICK for details) |
(3.2) Celanese: How Process Improvement Turned Around a Project In Trouble and Sold $10 Million in New Services to Celanese in 90 Days* (CLICK for details) |
(3.3)
Texas Instruments:
How We Helped
Accounts Payable
Save $450,000/year and
Improve Service by 400%* (CLICK for details) |
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| (3.5) Flowserve: How We Completed a Rapid Results, "Don't Wait for IT Dept" Project Using Advanced SharePoint Tools. Estimated Payback of $350,000/yr (CLICK for details) |
(3.6)
Frito Lay:
How We Helped
Accounts Payable
Reduce the Cost to Pay an Invoice by 25%* (CLICK for details) |
(3.13)
Order Processing Reduced from 5 Days to 1 1/2 Days Through
Process Improvement |
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(3.7)
Crossmark:
"Thank You" Note from Sales Agency President for Long Term, Large
Scale Process Improvement Effort* (CLICK for details) |
(3.4)
Texas Instruments:
How We Helped Reduce Outstanding
Accounts
Receivable by
$1.5 Million
and Complete
Advanced
Technology Project
On-Time,
On-Budget, As Promised using Earned
Value*
(CLICK for details) |
(3.9)
Engineered Air Balance:
30 Percent Labor Savings and Improved Customer Service!* (CLICK for details) |
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(3.10)
Farmland Industries:
Inventory
Reduced by $262,000 while Simultaneously Improving Customer Service* (CLICK for details) |
(3.11)
How
one process improvement
project led to
$7 million+ in services
sold and 100+ web site
development projects* (CLICK for details) |
(3.12) How to Dig Out of a Technology Black Hole, Get Product To Market Faster: Flailing Project Brought Under Control, $300,000 Saved in Three Weeks, Cost to Bring New Product to Market Reduced by $14 Million* ( CLICK for details) |
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(3.8)
Alliance Data Systems:
$32 per hour
Improvement in Gross Margins for Services Firm* (CLICK for details) |
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| Results for Clients...Sales Execution | ||||
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(1.1)
Make Your Value Tangible:
How Success Stories Resulted in $6.5 million sold*
(CLICK for details) |
(1.2)
Turn Order Takers into New Business Hunters:
How Prospecting
Disciplines Resulted in $6.5 million sold*** (CLICK for details) |
(1.4) Standardized Sales Contracts, Statements of Work, Change Orders:
How Nation-Wide Sales Process Improvement
Freed Up 63,000 Support Hours per year,
Removed 250,000 Possible Customer Service Mistakes and
Saved $7.5 Million over Three Years*
(CLICK for details) |
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(1.3)
Make It Easy for Your Customer to Buy:
How Non-Technical People Developed 70 Web Sites
for their Customers* CLICK to view Software Actually Developed (password=asco19) |
(1.5)
Sales Pipeline
System & Discipline,
How we helped client team: 590 Leads
Forecast at
$11,668,000 Were
Qualified, Tracked and Closed Over 2 1/2 Years
in 30
Separate Transactions totaling
$6.5 Million Sold***
(CLICK for details) |
(1.6) How We Sold $3.2 Million in New Services to the State of Texas, Directly Contributing to a $21 Million Savings* (CLICK for details) | ||
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(1.7) How We Penetrated A Major Account Through High Value, Solution Selling, Sold $2 Million+ at 35% Margin (Twice Industry Average)* |
(1.8)
How We
Brought Strategy & Leadership, Resulting in
$1.2 Million in New Services
at
50% Margin to General Mills, Dole, ConAgra, Reckitt and
Benckiser in One Year*
(CLICK for details) |
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| Results for Clients...Strategy & Leadership | ||||
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(2.2)
General Mills, Dole, ConAgra, Reckitt Benckiser:
How We
Brought Strategy & Leadership, Resulting in
$1.2 Million in New Services
Sold at
50% Margin in One Year*
(CLICK for details) |
(2.1)
Procter & Gamble:
How We
Brought Strategy and a New Management Team to a Client, Resulting in
$5.5 Million in New
Services
Sold to
P&G in 60 Days***
(CLICK for details) |
(2.3)
Renaissance Capital:
How we brought a New CEO to a Struggling Software Firm, Resulting in
Sales Growth from $500,000 to $2 million,
including a
$1
million sale to Computer Associates* (CLICK for details) |
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(2.4)
Omnicom Subsidiary:
How we brought
Strategy and a New CEO to a struggling services company, resulting
in Return to Profitable Operations* (CLICK for details) |
(2.5)
Services Costing:
How we
helped a client understand their Cost to Deliver
High Value Services* (CLICK for details) |
(2.6)
Strategic Investment in Sales Force System:
Client Grew Insurance
Broker
from $48 million to $210 million
and grew
profit
from $6.1 million
to $31 million
over 22 years
(14.7% Profit.).
CEO attributes $40
million of this sales growth to a long term sales process improvement project* (CLICK to view system) (password=asco59) |
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* Success stories, client quotes
and payback estimates are provided as general illustrations of past
performance and represent summaries of long term, complex efforts.
They are often used to teach concepts and lessons learned, and may have
been simplified considerably. Estimates of financial impact are
estimates only, and not intended to convey exact financial information.
Some have been altered to protect confidential information. We ask
that prospective clients contact our references and request specific
details of relevant success stories prior to any decision to use our
services.
TOM INGRAM AND ASSOCIATES, INC. Master Home Page Dallas, Texas 972-394-5736 tom@tomingraminc.com